Privacy Policy & Terms page
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Privacy Policy for Del Rancho Pool & Spa
Welcome to Del Rancho Pools’ Privacy Policy. As a trusted, family-owned pool service provider and builder since 1959 in North County San Diego—including Encinitas, Carlsbad, Del Mar, Solana Beach, and beyond—we’ve designed this page to clearly explain how we collect, use, store, and protect your information. Our commitment to transparency is rooted in decades of serving local homeowners with professionalism and care.
Comprehensive Repair Services
Pumps and Filters
WhisperFlo, IntelliFlo VS; D.E., cartridge, sand, salt filters.
Heaters
MiniMax, Master Temp, Rheem, Raypak, Teledyne.
Automation systems
Compool, IntelliTouch, ScreenLogic, Aqualink.
Cleaners & Salt Systems
Polaris, Maytronics, Inellichlor, PurChlor.
Spa Plumbing, Covers & Acid Washing
…
Leak Detection
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What Information We Collect
- Personal Information: Name, email, address, phone number when you request quotes, sign up for offers, or contact us.
- Service Details: If scheduling repairs or maintenance, you may share pool specifics like size, location, installation date, or issues.
- Site Usage & Cookies: We use cookies and analytics to enhance user experience, track page visits, and learn preferences (e.g., built-in water testing appointment requests, resource downloads).
This collection aligns with common practices in privacy pages of other San Diego pool companies
How We Use Your Information Your data helps us:
- Respond to your inquiries, quotes, and scheduling requests.
- Send updates on promotions, workshops, and service reminders.
- Improve service quality, website functionality, and user experience.
- Comply with legal requirements, including California privacy law (CalOPPA/CCPA).
We never sell or rent your personal data—our promise reflects best practices I’ve found in San Diego pool service privacy policies
Sharing & Disclosure
We share your information only:
- With trusted service partners (e.g. payment processors, analytics tools).
- When required by law or to protect our or your rights.
- Never for advertising resale or third-party marketing.
Data Security & Retention
We protect your data using industry-standard measures—SSL encryption, secure storage, access controls.
Data is kept only as long as necessary for service delivery, compliance, or legal obligations, similar to Bay Area pool policies .
Your Rights (California Residents)
Under California law, you have the right to:
- Know what personal data is collected and used
- Access your data
- Request deletion when eligible
- Opt out of data sales (we don’t sell data)
Cookies & Tracking
We use cookies to:
- Enable key site functions
- Analyze visitor behavior
- Deliver personalized content
You can adjust or block cookies via your browser preferences.
Children’s Privacy
Our site and services are for adults (age 13+). We do not knowingly collect information from minors under 13. If you believe data about a child was collected, please contact us immediately so we can delete it.
Policy Updates
We may revise this policy over time. Updates will include a new “Last Updated” date at the top. Check this page periodically for changes.
Custom Pool Design
Design a custom pool that fits your lifestyle and space perfectly.
Explore shapes, features, and materials with our expert designers. Bring your dream backyard to life with thoughtful, creative planning.
Pool Remodeling
Update your pool with new finishes, modern features, or complete renovations.
We specialize in transforming outdated pools into stunning retreats.
Let us breathe new life into your backyard oasis.
Pool & Spa Service
Reliable weekly service to keep your pool clean, balanced, and swim-ready.
We maintain 450+ North County pools with expert care.
Trust our friendly techs to handle the work—so you can just enjoy.
Pool Equipment Repair
Fast, dependable repairs for pumps, filters, heaters, and automation.
We’re certified to service all major equipment brands.
Keep your system running efficiently with our experienced techs.
Outdoor Living & Hardscapes
Enhance your backyard with patios, kitchens, and fire pits to blend outdoor living features seamlessly with your outdoor poolscape.
Design a complete resort-style space for entertaining and relaxation.
Pool & Spa Store
Visit our Encinitas store for expert help, FREE water testing, and top brands.
Shop parts, chemicals, cleaners, and accessories in one place.
Enjoy free in-store labor and friendly guidance from our experienced staff.
FAQ
What personal data does Del Rancho Pools collect?
We collect name, email, phone, address, and any service-related details you provide. We also use cookies for analytics.
Do you share or sell my information?
No. We only share with trusted third-party service providers or as required by law.
Can I access or delete my data?
Yes! California residents can request access or deletion. Call us or email
How secure is my data?
Very secure. We use SSL encryption, secure servers, and strict access controls.
What about cookies?
We use cookies for essential site functions, analytics, and content personalization. You can disable cookies via browser settings.
Does this apply across North County San Diego?
Yes—this policy covers all services we provide across North County San Diego, from Oceanside to Del Mar and inland areas.
Will you update this policy?
Yes—we may post updates here. The “Last Updated” date lets you know when changes were made.
Visit Our Encinitas Store!
Conveniently located at 1315 Encinitas Blvd., our showroom and retail store are staffed with experts ready to assist.
- In‑store specials on chemicals and pool supplies
- Free pH water testing anytime—no appointment needed
- Saturday Q&A mornings (9 AM–noon) with free donuts and expert advice
- Expert staff to answer all pool & spa questions
- Quarterly seminars—covering topics like energy‑saving upgrades, chemical balance, and backyard trends
- Call the store — (760) 753-6369
Stop by, say hi, and let us help keep your pool pristine!
North County San Diego Custom Pool Builder & Service Experts
Welcome to Del Rancho Pools — your trusted North County San Diego custom pool builder since 1959. As a family-owned, full-service pool company based in Encinitas, we’ve proudly served homeowners in Encinitas, Carlsbad, Solana Beach, Del Mar, Rancho Santa Fe, Oceanside, Vista, San Marcos, and beyond. Whether you’re dreaming of a modern custom design, a pool remodel, ongoing maintenance, or equipment repairs, our warm, professional team is here to bring your vision to life.
Custom Pool Design & Construction
At Del Rancho Pools, every backyard is unique. Our design process begins with your ideas — freeform curves, sleek modern lines, relaxing spas, or impressive water features. As a top custom pool builder in North County San Diego, we combine over six decades of craftsmanship with the latest pool technology, including energy-efficient pumps, salt systems, ozone or mineral sanitizers, LED lighting, tanning ledges, and custom finishes. Our licensed, insured crews manage everything from permits to final inspection, so your experience is seamless and worry-free.
Our full-service approach means you work with one trusted team, not subcontractors. At Del Rancho, that means on-time builds with the personal attention that has earned us glowing referrals across North County.
Remodeling & Equipment Upgrades
Does your existing pool need a refresh? Our remodel experts handle everything—resurfacing, coping, and tile upgrades, water feature installations, and equipment modernization. Bring your pool into the 21st century with energy-saving variable-speed pumps or Eco-friendly filter systems. We’ll enhance both beauty and efficiency so your pool looks great and costs less to operate.
Pool Service, Repairs & Maintenance
Maintaining a pristine pool isn’t just about looks—it’s about safety, longevity, and peace of mind. As a leading North County San Diego custom pool builder with in-house service, we handle weekly maintenance, seasonal cleanups, leak detection, acid washes, tile scrubbing, filter cleanings, equipment repairs, heater and pump diagnostics, and more. Unlike many service-only providers, our experienced technicians are Del Rancho employees (not subcontractors), meaning consistent care from people you know and trust.
Encinitas Retail Store & Service Center
Visit our walk-in retail store at El Camino Real & Encinitas Blvd! We carry top-quality parts, supplies, chemicals, automated cleaners, and smart controls. Swing by for free pH & chemical water testing, in-store specials, free labor on automatic cleaner installs, and friendly expert advice. Don’t miss our Saturday Q&A events, complete with free donuts! Plus, enjoy quarterly seminars on seasonal care, pool tech, and upgrades.
Why Choose Del Rancho Pools?
- Heritage & Expertise: Family-owned since 1959—over 65 years in local pool construction
- Local Presence: Located in Encinitas, serving San Diego’s North County
- All-In-One Service: Design, build, remodel, repair, maintain, retail—that’s full-service convenience
- Highly Skilled Team: Licensed, insured, trained by leading equipment manufacturers
- Customer-Centric: Technicians you know, project consistency, and long-term relationships